We accept that wear and tear happens and people lose things from time to time so there will be no charge for reasonable damage or loss of items within a specified length of time.

All boxes will be tracked and delivered within 2 weeks of ordering. We spend this time sourcing the best matches to your individual requirements of second hand clothes available in the most ethical and sustainable way.

Just use the return address sticker supplied and arrange collection online with royal mail.

Just fill in the contact form or email [email protected] and another will be provided.