FAQ
What if an item is lost or damaged?
We accept that wear and tear happens and people lose things from time to time so there will be no charge for reasonable damage or loss of items within a specified length of time.
What if my box doesn't arrive?
All boxes will be tracked and delivered within 2 weeks of ordering. We spend this time sourcing the best matches to your individual requirements of second hand clothes available in the most ethical and sustainable way.
How do I return the items?
Just use the return address sticker supplied and arrange collection online with royal mail.
I've lost my box/sticker?
Just fill in the contact form or email [email protected] and another will be provided.